Changing email or webhosting providers does NOT require a domain name to be transferred
To use a different email provider or webhost, you simply modify your nameservers or your domain name DNS settings. Please contact us if you require assistance, we are happy to help with any configuration / nameserver changes (its free!).
1) An authorisation code (sometimes also called an EPP code or formerly called a UDAI (Unique Domain Authentication Identification) code) is required to enable a transfer of your domain name to another registrar. If you have been asked to provide an authorisation code for anything other than this you should query this request. Authorisation code's are emailed to the Registrant contact email address, a request for an automatically generated code can be made via your domain name console. The validity length varies by domain and can only be used once, for .nz a code is valid for 30 days, for .com a code is valid for 5 days etc.
2) Please be aware that supplying your authorisation code to anyone other than your chosen .nz registrar could result in unauthorised transfer or change of ownership of your domain name.
3) If you have been asked by your ISP to supply an authorisation code as part of setting up a new Internet connection, they do NOT require it in order to provide this service. In addition, you may find their charges for domain name services are much higher than what you are currently paying.
4) If your website designer or hosting company has requested your authorisation code in order to activate your website, they do NOT need it in order to provide services to you. You can simply modify the DNS server settings (nameservers) to those provided by your new web designer or hosting company. If you require any assistance making this change, please contact us.
We strongly recommend that you check the Terms & Conditions and charges of any potential new registrar before providing an authorisation code. Some registrars have many hidden fees, including charges for updating your contact details if you lose your password and for reactivating your domain name if you mistakenly let it lapse.
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